We aim to process your order within 7 business days of receipt. All shipping times are dependent on product availability.
Product prices listed are subject to change without advanced notice. We accept payment via Paypal, credit card, Alipay, WeChat pay, UnionPay or direct bank transfer. All orders must be paid in advance.
Orders will be shipped from Hong Kong.
Hong Kong Local Delivery
All orders are sent via local courier network. For amount less than HKD168 (USD22), the shipping fee is HKD30 (USD4) per transaction. For amount more than or equal to HKD168 (USD22), the shipping fee will be free.
All orders are sent via international courier network. For amount less than HKD1,248 (USD150), the shipping fee is HKD300 (USD39) per transaction. For amount more than or equal to HKD1,248 (USD150), the shipping fee will be free.
REPRESENTATION OF GOODS
All photos are for reference only. Hand made or assembled items are unique pieces and may vary slightly in color and size from each lot based on stock availability.
We reserve the right to change this policy at any time without prior notice.
In case of any dispute, the decision of Wah Fong Tea Company Ltd. shall be final.
All orders will be sent to a verified address. PO Box address is not accepted. Orders returned to us or lost during delivery due to incorrect or missing address information are non-refundable. Additional charges will apply to re-ship the items to the correct address.